Legal

Privacy Policy

This is a translation for convenience. Only the German version is legally binding.

Thank you for your interest in our company. Protecting your personal data is important to us. Below we inform you, in accordance with Art. 13 GDPR, which data we process when you visit this website, for what purpose and on what legal basis.

1. Controller

PANHOLZ GmbH & Co. KG
Karl-Fischer-Str. 16
75056 Sulzfeld, Germany
Phone: +49 7269 914444
E-mail: info@pan-r.com

Further company details can be found in the legal notice.

2. Hosting and server log files

This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. A data processing agreement pursuant to Art. 28 GDPR is in place with IONOS; data is processed exclusively in data centres in Germany and the EU.

When you visit the website, your browser automatically transmits technical data that is stored in so-called server log files:

IP address of the requesting device
date and time of access
page or file accessed
previously visited page (referrer URL)
browser and operating system used

We need this data to deliver the website securely and reliably and to fend off attacks. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the secure and error-free operation of the website. The log files are deleted after 14 days unless they are needed to investigate a security incident.

3. Contact by e-mail or phone

If you contact us by e-mail or phone, we process the information you provide (e.g. name, company, contact details, content of your enquiry) in order to handle your request. The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to a contract or pre-contractual steps, and otherwise Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries). We delete the data as soon as it is no longer required; statutory retention periods, for example under commercial and tax law, remain unaffected.

4. No cookies, no analytics

This website does not set cookies and does not use any analytics or tracking tools. No usage profiles are created.

5. Fonts

The fonts used on this website (IBM Plex Sans and IBM Plex Mono) are hosted locally on our server. No connection to third-party servers such as Google is established when you visit the website.

6. Map

We do not embed a map on the contact page but merely link to OpenStreetMap. Only when you click this link are you redirected to the website of the OpenStreetMap Foundation, whose privacy policy then applies.

7. SSL/TLS encryption

For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by “https://” in your browser's address bar.

8. Your rights

You have the following rights with regard to your personal data:

right of access (Art. 15 GDPR)
right to rectification (Art. 16 GDPR)
right to erasure (Art. 17 GDPR)
right to restriction of processing (Art. 18 GDPR)
right to data portability (Art. 20 GDPR)
right to withdraw consent with effect for the future (Art. 7(3) GDPR)

Right to object (Art. 21 GDPR): Where we process data on the basis of Art. 6(1)(f) GDPR, you may object to the processing at any time on grounds relating to your particular situation.

To exercise your rights, simply send a message to info@pan-r.com.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Lautenschlagerstraße 20, 70173 Stuttgart, Germany.

9. Changes to this privacy policy

Last updated: November 2026. We will amend this privacy policy whenever the website or the legal requirements change.